The service fee is identical. That is the whole point.

Tixert charges 3.5% + $1.29 per ticket. Eventbrite's published Canadian organizer service fee is 3.5% + C$1.29 per sold ticket. Those are the same numbers, and we are not going to dress that up as a saving. Picking between these two on the service fee is picking between two identical figures.

Same fee, more comes back: contracts, seat maps, flex passes, donations, the embeddable widget, attribution reporting and loyalty points are part of the platform rather than a separate line or a separate tool.

The one place Tixert costs more

Payment processing is where the two differ, and it is worth stating plainly. Eventbrite's published processing fee is 2.9% of the order total, with no fixed component. Tixert's is 2.9% + $0.30 per order — so on any order, Tixert costs $0.30 more than Eventbrite would. Not per ticket. Per order.

On a single $30 ticket bought on its own, that works out at roughly $3.58 on Tixert against $3.28 on Eventbrite. On a four-ticket order the same $0.30 is spread across all four, which is 7.5¢ a ticket. Larger orders dilute it further; single-ticket orders are the worst case, and that worst case is thirty cents.

Worked on one $30 ticket in a single-ticket order, with payment processing applied to the order total including the service fee. Platform fees on both sides are subject to sales tax, which these figures exclude. Your own totals move with ticket price, basket size and your tax rate; the calculator on our pricing page gives your exact total including tax.

Side by side, from each platform's own pricing page

Only rows we can source from Eventbrite's published documentation appear here. Where we have not verified something on their side, the row is absent rather than marked with a dash — a dash would be us asserting they lack it.

You still don't know which channel sold the ticket

You posted, you boosted, a promoter shared it, and the show sold. Which of those did the work is a guess. Attribution reporting records the source on every order, so the next spend goes where the last one actually paid off — and the buyer list it builds is yours, on your own event pages.

Last night's buyers have no reason to come back

Tixert runs two separate point systems, and they do different jobs. Neither is all-or-nothing: points come off the price of a ticket, so a balance can take a few dollars off or cover the whole thing. Tixert Points work across the platform — a buyer holding a balance can say yes to an event they would have skipped on price, and when they put those points toward your event you are paid in full. You gain an attendee and the revenue. Organization Points are yours, optional, and set at whatever rate you choose: a free ticket after ten purchases, a few dollars off every time, or any threshold that suits you. Those come out of your own pocket — Tixert does not reimburse them — so they buy loyalty from the people who keep choosing you rather than adding to the night's revenue. Many platforms approach retention through discounts, memberships or third-party rewards; Tixert builds loyalty into the ticket-buying experience itself.

What else is included at that same rate

Each of these exists to take a job off your plate, not to lengthen a feature list.

Three ways to take this further

Open an account and put a show on sale yourself, see the platform on your own events first, or talk to us about a rate that fits what you sell in a year.

When another ticketing platform may be a better fit

Eventbrite has a stronger established consumer discovery marketplace than Tixert does. People browse Eventbrite looking for something to do, and it runs discovery as a product in its own right — see eventbrite.com/features/event-discovery. If reaching an audience through an existing ticket marketplace is your primary requirement, Eventbrite may be the better fit for you today. That is a real strength and we are not going to pretend otherwise.

Different organizers weigh things differently, and a competitor being strong at something does not make us weak. Tixert is built by people who have organized events and done the marketing for them, around organizer value, marketing intelligence, hands-on relationships, and connecting more of an organizer's business than issuing a ticket. If your audience mostly comes from your own channels — your list, your socials, your promoters, your venue's regulars — then knowing which of those sold the ticket, keeping that relationship afterwards, and having the agreements and the seat map in the same place is the thing that pays, and that is what we build for.