Privacy Policy

Last updated: August 7th, 2024

We reserve the right to modify this policy at our own discretion at any time.

At Tixert.com, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use and share that information, and the steps we take to ensure your data is handled appropriately. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you create an account, purchase tickets, register for events, or interact with our website. This information may include:

  • Name
  • Email address
  • Phone number
  • Payment information (e.g., credit card details)
  • Billing and shipping addresses
  • Corporate information (for event organizers)

1.2 Event Information

When you host or attend events through Tixert.com, we may collect additional information related to the events, such as:

  • Event titles and descriptions
  • Event dates and venues
  • Number of tickets purchased or sold
  • Attendee information

1.3 Automatically Collected Information

We automatically collect certain information about your device and your use of our website. This may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited on our site
  • Date and time of your visit
  • Duration of your visit

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our site, for analytics purposes, and to deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.

1.5 Comments

If you leave comments on our website, we collect the information you provide, including the content of the comment and any associated metadata. Comments and their metadata are retained indefinitely.

2. How We Use Your Information

2.1 To Provide and Improve Our Services

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you about your account and events
  • Personalize your experience on our site
  • Improve our website and services

2.2 Marketing and Communications

With your consent, we may use your contact information to send you promotional materials, newsletters, and other communications related to Tixert.com, upcoming events, and special offers. You may opt-out of receiving these communications at any time by following the unsubscribe instructions in the emails.

2.3 Analytics and Performance

We use third-party analytics providers, such as Google Analytics, to collect and analyze information about how our website is used. This helps us understand user behavior, track the effectiveness of our marketing campaigns, and identify areas for improvement.

2.4 Legal and Regulatory Compliance

We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use your information to enforce our terms and conditions, protect our rights, and pursue available remedies.

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, event hosting, data analysis, and email delivery. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

3.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and provide you with an opportunity to opt out if applicable.

3.3 Event Hosts

When you purchase tickets or register for an event through Tixert.com, we may share your information with the event host to facilitate your participation in the event. The event host may use your information for their own purposes, subject to their privacy policies.

3.4 Legal Disclosures

We may disclose your information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users or the public

4. Security

We take reasonable measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

5.1 Accessing and Updating Your Information

You have the right to access, update, or delete the personal information we hold about you. You can do this by logging into your account on our website or by contacting us directly at contact@tixert.com.

5.2 Opting Out of Marketing Communications

If you no longer wish to receive marketing emails from us, you can opt out by following the unsubscribe instructions in the emails or by contacting us at contact@tixert.com. Please note that you may still receive non-promotional communications, such as order confirmations and account-related messages.

5.3 Managing Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain features of our website.

6. International Data Transfers

If you are located outside of the country where our servers are located, your personal information may be transferred to and processed in a country that may not provide the same level of data protection as your home country. By using our website and services, you consent to such transfer and processing.

7. Children's Privacy

Tixert.com is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Comments and their metadata are retained indefinitely.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "last updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Tixert.com Email: contact@tixert.com